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These terms and conditions apply to the use of the United Kingdom website of SwissTool.co.uk
and by accessing this website and/or placing an order you agree to be bound by
the terms and conditions set out below. If you do not agree to be bound by these
terms and conditions you may not use or access this website. Before you place
an order, if you have any questions relating to these terms and conditions please
contact
us
Definitions
"Conditions" means these terms and conditions and the "Special Conditions";
"Online Sales" means sales conducted through the Website; "Product" means a product
displayed for sale on the Website; "Product Description" means that part of the
Website where certain terms and conditions in respect of the individual Product
are provided; "Special Conditions" means the terms and conditions in the Product
Description; "Users" means the users of the Website collectively; "User Information"
means the details provided by you on ordering; "We/us" means SwissTool.co.uk,
and the parent company Maybe Group Ltd.; "Website" means the website located at
www.swisstool.co.uk, www.maybegroup.com/swisstool or any subsequent URL which
may replace it; "United Kingdom" means England, Wales, Scotland and Northern Ireland
and "You" means a user of the Website.
Use of the Website Access
We will provide you with access to the Website and the Online Sales in accordance
with the Conditions.
Registration
You warrant that:
- the User Information which you are required to provide
when you register as a User is true, accurate, current and complete in all respects;
and
- you agree to notify us immediately of any changes to
the User Information by emailing us via our contact page.
You agree not to impersonate any other person or entity
or to use a false name or a name that you are not authorised to use.
Privacy Policy
We respect your privacy. Any and all the information collected on this site
will be kept strictly confidential and will not be sold, rented, disclosed,
or loaned.
Any information you provide will be held with the utmost care and will not be
used in ways that you have not consented to.
We respect your personal information and undertake to comply with applicable
UK Data Protection legislation from time to time in place.
When you shop on our site, we collect personal information from you such as
your name, e-mail address, billing address, shipping address, telephone number,
product selections, credit card or other payment information and a password. We
may also collect the URL you came from, IP address, domain types (e.g. .co.uk,
.com, etc.), your browser type, the country and telephone area code where your
server is located, the pages of our site that were viewed during a visit, the
advertisements you clicked, and any search terms that you entered on our site.
We confirm that any personal details which you provide to us (or which are
available on public registers) from which we can identify you are held in accordance
with our Data Protection Registration Notification. When you place an order on
the Website, we consider the information you input as private. The information
is kept on a secure server protected from outside parties. We use the information
only for the following purposes:
- processing your orders;
- for statistical purposes to improve the Website and
its services to you;
- to serve site content;
- to serve any advertisements you see on our site;
- to administer the Website;
- and if you so designate, to notify you of products or
special offers that may be of interest to you.
You agree that you do not object to us contacting you
for any of the above purposes whether by telephone, e-mail or in writing and you
confirm that you do not and will not consider any of the above as being a breach
of any of your rights under the Telecommunications (Data Protection and Privacy)
Regulations 1999.
Your details will not be disclosed to any third parties outside of Maybe Group
Ltd.
You should be aware that if we are requested by the police
or any regulatory or government authority investigating suspected illegal activities
to provide your User Information and/or information concerning your activities
whilst using the Website we shall do so.
When entering any of our contests or prize draws, you
provide your name, email address and mailing address. If you wish, we will send
the prize to the address entered and notify you by email.
When you enter a contest or prize drawings, you are also included in our newsletter
list to receive notice of promotions, specials and new additions to the Website.
You may unsubscribe from this news list by following the unsubscribe instructions
in any email received.
Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors,
employees, agents and suppliers, harmless immediately on demand, from and against
all claims, liability, damages, losses, costs and expenses, including legal fees,
arising out of any breach of the Conditions by you or any other liabilities arising
out of your use of the Website, or the use by any other person accessing the Website
using your User Information.
Our Rights
We reserve the right to: modify or withdraw, temporarily or permanently, the
Website (or any part thereof) with or without notice to you and you confirm that
we shall not be liable to you or any third party for any modification to or withdrawal
of the Website; and/or change the Conditions from time to time, and your continued
use of the Website (or any part thereof) following such change shall be deemed
to be your acceptance of such change. It is your responsibility to check regularly
to determine whether the Conditions have been changed. If you do not agree to
any change to the Conditions then you must immediately stop using the Website.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links
to other websites or resources. You acknowledge and agree that we are notresponsible
for the availability of such external sites or resources, and do not endorse and
are not responsible or liable, directly or indirectly, for the privacy practices
or the content of such websites, including (without limitation) any advertising,
products or other materials or services on or available from such websites or
resources, nor for any damage, loss or offence caused or alleged to be caused
by, or in connection with, the use of or reliance on any such content, goods or
services available on such external sites or resources.
Victorinox And SwissTool.co.uk
SwissTool.co.uk, and its parent Maybe Group Ltd. is in no way affiliated with
Victorinox, or any of their partners. The Victorinox name, logo and any additional
artwork is copyright Victorinox and can only be used in accordance with Victorinox's
terms and conditions.
SwissTool.co.uk only resell Victorinox products, and
do not claim to be part of Victorinox in any way or form.
If this is not clear, please contact
us.
Purchase Of Products Orders
All orders are subject to acceptance in accordance with our Order
Acceptance Policy and availability. If the Product you have ordered is not
available from stock you will be contacted by e-mail and you will have the option
either to wait until the item is available from stock or to cancel your order
in accordance with our Cancellation Policy.
We will take all reasonable care, in so far as it is in our power to do so,
to keep the details of your order and payment secure, but in the absence of negligence
on our part we cannot be held liable for any loss you may suffer if a third party
procures unauthorised access to any data you provide when accessing or ordering
from the Website. Click here to find out more about our Cancellation
Policy and our Return Policy both of which are incorporated
into these Conditions.
Description Of Products
Each Product purchased is sold subject to its Product Description which sets
out additional specific terms and conditions related to that Product including,
without limitation terms and conditions concerning estimated delivery times and
warranty.
All details, descriptions and prices of Products appearing on the Website are
correct at the time when the relevant information was inputted. Although we aim
to keep the Website as up to date as possible, the information including Product
Descriptions appearing on the Website at a particular time may not always reflect
the position exactly at the moment you place an order. We cannot confirm the price
of a Product until your order is accepted in accordance with our Order
Acceptance Policy.
Payment
All prices are inclusive of VAT at the current rates and are correct at the
time of entering information. The total cost of your order is the price of the
Products ordered plus Shipping Charges. You will receive a confirmation of our
receipt of your order via e-mail. Payment can be made by any of the specified
Payment Methods. Payment will be debited and cleared
from your account before the despatch of your Product.
You confirm that the credit/debit card that is being
used is yours.
All credit/debit card holders are subject to validation
checks and authorisation by the card issuer. If the issuer of your payment card
refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Refusal Of Transaction
We reserve the right to withdraw any Products from the Website at any time
and/or remove, screen or edit any materials or content on the Website. We may
refuse to process a transaction for any reason or refuse service to anyone at
any time in our sole discretion. We will not be liable to you or any third party
by reason of our withdrawing any Product from the Website whether or not that
Product has been sold; removing, screening or editing any materials or content
on the Website; refusing to process a transaction or unwinding or suspending any
transaction after processing has begun.
The eligibility to purchase Products on the Website is limited to those parties
who satisfy our Eligibility Criteria.
By making an offer to buy a Product, you specifically
authorise us to transmit information (including any updated information) or to
obtain information about you from third parties from time to time, including but
not limited to your credit-card number or credit reports (including credit reports
for your spouse if you reside in a community property jurisdiction), to authenticate
your identity, to validate your credit card, to obtain an initial credit card
authorisation and to authorise individual purchase transactions.
General Intellectual Property and Right To Use
You acknowledge and agree that all copyright, trademarks and all other intellectual
property rights in all material or content supplied as part of the Website shall
remain at all times vested in us or our licensors. You are permitted to use this
material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content
contained within the Website is made available for your personal non-commercial
use only and that you may download such material and content onto only one computer
hard drive for such purpose. Any other use of the material and content of the
Website is strictly prohibited. You agree not to (and agree not to assist or facilitate
any third party to) copy, reproduce, transmit, publish, display, distribute, commercially
exploit or create derivative works of such material and content.
Compliance With Laws
The Website may be used only for lawful purposes and in a lawful manner. You
agree to comply with all applicable laws, statutes and regulations regarding the
Website and any transactions conducted on or through the Website.
Limitation Of Liability
While we will use reasonable endeavours to verify the accuracy of any information
we place on the Website, we make no warranties, whether express or implied in
relation to its accuracy.
The Website is provided on an "as is" and "as available"
basis without any representation or endorsement made and we make no warranties
of any kind, whether express or implied, in relation to the Website, or any transaction
that may be conducted on or through the Website including but not limited to,
implied warranties of non-infringement, compatibility, security, accuracy, conditions
of completeness, or any implied warranty arising from course of dealing or usage
or trade.
We make no warranty that the Website will meet your requirements
or will be uninterrupted, timely, secure or error-free, that defects will be corrected,
or that the site or the server that makes it available are free of viruses or
bugs or represents the full functionality, accuracy, reliability of the materials.
We will not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law,
we disclaim any and all warranties of any kind, whether express or implied, in
relation to the Products.
This does not affect your statutory rights as a consumer.
We will not be liable, in contract, tort (including,
without limitation, negligence), pre-contract or other representations (other
than fraudulent or negligent misrepresentations) or otherwise out of or in connection
with the Conditions for:
- any economic losses (including without limitation loss
of revenues, profits, contracts, business or anticipated savings); or
- any loss of goodwill or reputation; or
- any special or indirect losses;
in any case whether or not such losses were within the contemplation
of the parties at the date of the Conditions, suffered or incurred by that party
arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our
liability for death or personal injury resulting from our negligence or that of
our servants, agents or employees.
Severence
If any part of the Conditions shall be deemed unlawful, void or for any reason
unenforceable, then that provision shall be deemed to be severable from the Conditions
and shall not effect the validity and enforceability of any of the remaining provisions
of the Conditions.
Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding
breach of any provision.
Survival
Each provision of the Conditions shall be construed as separately applying
and surviving even if for any reason one or other of those provisions is held
to be inapplicable or unenforceable in any circumstances.
Entire Agreement
We intend that these Conditions govern our relationship with you. Any changes
to these Conditions must be in writing and signed by poth parties. In this way,
we can avoid any problems surrounding what SwissTool.co.uk and you the customer
is expected to do. You confirm that, in agreeing to accept the Conditions, you
have not relied on any representation save insofar as the same has expressly been
made a term of the Conditions and you agree that, save as set out below, you shall
have no remedy in respectof any misrepresentation. Nothing in this Clause shall
limit or exclude our liabilty in respect of any fraudulent or negligent misrepresentation
whether or not such has become a term of the Conditions.
Law
The Conditions shall be governed by and construed in accordance with the laws
of England and you irrevocably submit to the exclusive jurisdiction of the courts
of England.
Contact SwissTool.co.uk
At SwissTool.co.uk we are committed to communicating with the most important
people in our business, our customers.
If you have any questions, please contact us.
Letting us know if you're dissatisfied....
If you consider that an issue has not been resolved
to your satisfaction we would encourage you to let us know.
In the first instance this should be raised through
contacting us either on the above telephone number or by sending an email to the
address given on our Contact Details page. If you are still dissatisfied then
write to the Managing Director at:
The Managing Director
SwissTool.co.uk
349-353 Shirley Road
SOUTHAMPTON SO15 3JD
We undertake to deal with any complaint:
- fairly
- treat it confidentially
- we will deal with all complaints effectively
- we will acknowledge the complaint within 5 working
days and provide a likely timescale for resolving the dispute
- and, we will also keep you updated as to the progress we have made in resolving
the issue
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